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Shipping
We’d love to hear from you. For product inquiries, order support, or general assistance, get in touch with our team during business hours.
Call us: 9915700942
Email us: Clubyorkteam54@gmail.com
Support hours: 10:00 AM – 6:00 PM
Returns
Return, Exchange & Refund Policy
Returns & Exchanges
You can request a return or exchange within 3 days of delivery.
Products must be:
- Unused, unwashed and unworn
- Returned with original tags and packaging
- Returned with all accessories, components and complimentary gifts
Used, damaged, altered or incomplete products will not be accepted.
How to Request
Contact us within 3 days of delivery:
Call: 9915700942
Email: Clubyorkteam54@gmail.com
Support hours: 10:00 AM – 6:00 PM
Please share your order number, reason for return or exchange, and clear product images.
Reverse pickup is available only for selected PIN codes. Exchanges are subject to stock availability and will be processed after the returned product passes our quality check.
Cancellation Policy
Orders can be cancelled only before shipment by contacting us with the Order ID.
Partial order cancellation is not available. The complete order must be cancelled.
Refund Policy
Refunds are initiated within 24–72 hours after the returned product is received and approved.
Refunds will be credited to the original payment method, bank account or Club York wallet. COD refunds will be processed through NEFT.
Images Required
Clear product and tag images may be required for:
- Damaged or defective products
- Wrong product, size or colour
- Missing or incomplete items
- Faded or blurred colour